Please cancel or reschedule appointments at least 48 hours prior to your appointment to avoid a cancellation fee. Appointments cancelled with less than 48 hours notice will be charged 30% of the SCHEDULED service value. Same day cancellations and NO-SHOW appointments will be charged 50% of the service, all fees will be charged to the card on file and must be paid before future appointments.
For safety reasons, we ask that childcare be arranged for children under the age of 6 during your appointment. The salon environment includes sharp tools, chemicals, and equipment and we want to make sure everyone stays as safe as possible while in the salon.
Color and other chemical appointments are guaranteed only if the recommended at-home haircare is used. Due to the diversion of professional products, purchasing your prescribed haircare outside of the salon at a non-professional place will result in a forfeiture of any guarantee. Hair color and other chemical appointments cannot be guaranteed if professional products are not purchased directly from a salon or other reputable professional place. Drug Store products are not of the quality or calibrated to the same sciences as our professional color/chemicals and are not recommended for use. Most drug store products are diluted and not as concentrated as professional products. Meaning they won’t benefit your hair in the way they are intended and can do more harm to your current hair needs or color.
In many industries including the beauty industry, there is diversion. Diversion occurs when a product is made counterfeit, stolen, or otherwise not real and illegally sold in stores, pharmacies, and online. We urge you to Google "Beauty Diversion" to learn more. We also recommend watching "Rotten" on Netflix, there is an episode that goes over how counterfeit products are made and sold.
Given the creative nature of our industry, we do not provide refunds for services. However, if you are not satisfied with the outcome of your service(s), we are willing to make reasonable adjustments or corrections to ensure your satisfaction. To be eligible for a re-do, you must request and schedule the appointment within 7 days of the original service date.
At Brewed Beauty Bar, we have a right to refuse service to any client, especially those who display violent, discriminatory, or otherwise disrespectful behavior.